Return Policy
We want you to love it. If something isn't quite right, we're happy to help with an exchange or store credit.
What can be returned
- Full-price apparel, within 7 calendar days of purchase
- Unworn, unwashed, and unaltered, with original tags attached
- For store credit or an exchange (store credit never expires)
Final sale Sale items, jewelry, accessories, shoes, and gift cards are final sale and can't be returned or exchanged.
Holiday gifts Full-price apparel purchased after December 14, 2026 can be exchanged or returned for store credit through January 2, 2027. The same condition rules apply: unworn, unwashed, and unaltered, with tags attached.
Returning an online order
- Email info@chatsworthboutique.com with your order number within 7 calendar days of purchase, and we'll confirm the item is eligible.
- Mail it to Chatsworth Boutique, 382 Fairhope Avenue, Fairhope, AL 36532. Return shipping is your cost and isn't refundable.
- Once it arrives and we've checked it over, we'll send your store credit or ship your exchange.
Local? You're welcome to bring an online order back to the store instead. Just bring your order confirmation.
Returning an in-store purchase Bring the item and your receipt to the store within 7 calendar days of purchase.
What we can't accept We check every return before we accept it. We can't take items that show wear, such as makeup or deodorant marks, stretching, washing, alterations, strong odors like smoke or perfume, missing tags or buttons, or damage that wasn't mentioned when you contacted us. We also keep an eye on unusually frequent returns and may decline future returns if we see a pattern.
